Rose Pink 80cm Grosgrain Ribbon

Packing

24 lengths rolled neatly
A5 recycled / recyclable mailing bag
Size: 23cm x 18cm x 3cm
Weight Approx: 120 grams

Delivery Information

Dispatch is made the same day as you order, if we receive your order on-line via our website before 1.30pm Monday – Friday.
Orders received after 1.30pm, during a weekend or national holiday will be dispatched the next working day.
Delivery costs are weight based. Once you have added all the items to your basket you can proceed to checkout and confirm the courier cost calculated on your total basket weight before progressing to payment.
Delivery is made via courier on a next working day service but this is not guaranteed. 98% of deliveries are made the following day but more remote locations, or during busy times, delivery can take 2 days.
Accessory items are designed to be ordered together with gift boxes. If you order accessories only they will be despatched via post not courier and will take 3-5 days to deliver.
We offer the option for guaranteed and timed delivery but please ensure your order is placed before 1.30pm cut-off in order for this timing to be effective for delivery the next day.
Delivery is via a signed-for courier service. Please ensure someone is available at the delivery address you provide or delivery could be delayed, especially residential home deliveries.
Please only sign for the number of packages you physically receive. Your consignment may be made up of multiple packages.
Do not sign for, or take delivery of evidently damaged packages.
If you opt to change the delivery details or, ‘leave in a safe place’ via the tracking link, please be aware this is at your own risk.
Revisions to original delivery information can result in a delay.
Contact Support immediately or complete our on-line Delivery Query Form if you have any queries regarding your delivery, if you become aware of any damages, or a delivery shortage.

Bulk Discounts

Prices on our website are wholesale trade prices.
We offer discounts based on the total net value spend of your order, excluding carriage and VAT.
If you spend £400.00 or more enter the discount code bigorderdiscount at checkout and 5% will be deducted automatically from your box order value.
If you spend £650.00 or more, enter the discount code reallybigorderdiscount at checkout and 10% will be deducted automatically from your box order value.
We offer an automatic 10% discount to charities and hospitals irrespective of order value. Please contact Support so we can give you a unique discount code to use at checkout. Please confirm your registered charity number or website details.
These discounts apply to plain stock boxes ordered via the website.
Order value discounts cannot be used in conjunction with any other special price offers or promotions.
Discounts cannot be issued retrospectively.

Samples

Sorry, we cannot send samples free of charge due to the very high number of daily requests.
You can buy individual or multiple samples of any gift box or accessory.
Samples are the same as bulk stock but may be from a different batch. See our Help Desk FAQ’s for more detailed information.
We recommend you buy a sample before buying bulk to ensure the colour, size and quality meet your requirements.
Click the ‘Buy Sample’ pink button on any individual Product Page, or navigate from the top menu under ‘Samples’.
The individual sample charge includes the item, picking, packing and courier cost.
Sample accessories are designed to be ordered in conjunction with gift boxes.
If you order sample accessories only they will be despatched via post, not courier and will take 3-5 days to arrive.
If you require larger numbers of sample gift boxes (three or more) of the same or different gift box, contact us for a discount code to reduce the combined package courier cost. Ensure you advise us which gift box samples you want to purchase, the quantity of each and the delivery address.
Multi-sample discounts cannot be issued retrospectively.

Support

Initially please visit our Help Desk FAQ’s where you can find comprehensive and searchable information to assist with your query. Generally this is the fastest way to obtain answers to the most common questions.

If our Help Desk does not answer your query, please contact Support via our Contact Us Page and we will get back to you very quickly.